Desktop Support

Unlimited* Online, Telephone, Email, Onsite & Remote Support
Online Support Portal
Online Knowledgebase
Managed Antivirus
OS Updates
Pro-Active Monitoring
Loan Equipment
Mobile Device Management (Up to 1 Mobile & 1 Tablet)
Asset Register
Service Report AnnuallyQuarterly
Guaranteed Response Time 8 hours4 hours

* Plan includes unlimited incidents reported by Telephone, Email or Online Portal. Remote support will be limited to 1 hour per incident, before escalation. ** Onsite support for services out with our plans will be charged at standard hourly rate.

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Why Purple?

  • Personal approach
  • Independent provider
  • Reliable support
  • Knowledgeable staff
  • Multiple services. One bill.