Network Support

ServiceEssentialsPremium
Unlimited* Online, Telephone, Email, Onsite & Remote Support
Online Support Portal
Online Knowledgebase
Managed Router
Managed Switches
Managed WiFi
Managed Infrastructure**
Loan Equipment
Asset Register
Guaranteed Response Time 4 hours2 hours

* Plan includes unlimited incidents reported by Telephone, Email or Online Portal. Remote support will be limited to 1 hour per incident, before escalation. ** Onsite support for services out with our plans will be charged at standard hourly rate. *** Infrastructure includes – Comms Cabinets, PDU’s, Patch Panels, Data Points, Patch Leads.


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Why Purple?

  • Personal approach
  • Independent provider
  • Reliable support
  • Knowledgeable staff
  • Multiple services. One bill.