If you are still relying on a traditional PBX in your organisation, it could be time to consider moving to a hosted solution to realise all the benefits that cloud-based telephony has to offer.
Hosted telephony is a telephone system that resides in the cloud rather than in your office. Users access the system through a standard IP handset or a softphone – a screen-based virtual phone with headset. Calls are made and received over a broadband connection to the network. From there they are routed to PSTN fixed and mobile devices.
Hosted telephony means no costly PBX maintenance or upgrades. We are responsible for the hardware and software, including system upgrades.
As well as giving your organisation access to low-cost and free IP calling, a hosted system puts a huge range of smart call management features at your fingertips. Mobiles and other devices can also be integrated.
Perhaps most important is the degree of control a hosted system gives you. Your organisation’s entire communications, across multiple sites and countries, can be managed easily, right down to the individual user level, through a simple interface.
There is no up-front spend on hardware, software or maintenance and it’s great for businesses with multiple sites and remote/mobile workers.
The benefits of a hosted system over a PBX
Hosted telephony, such as our Horizon system, offers businesses a full range of communications services with the utmost reliability and security.
- No PBX maintenance costs
- Make changes, moves and additions instantly
- No capital outlay
- Free calls between your offices
- Manage your own calls and facilities
- Great voice quality
- Save money
- Disaster recovery/business continuity as standard
- Lets your staff work flexibly from wherever they want